Smartsheet has added Google Gemini Enterprise connectivity to its MCP Server, with Microsoft Copilot and ChatGPT connections also included in the expansion. It also introduced Smart Assist within its work management platform.
The move extends Smartsheet's AI integration strategy beyond its earlier support for Anthropic's Claude. It targets customers that want to use different AI assistants while connecting them to live work data in Smartsheet, including projects, workflows, dependencies and status updates.
Teams can now connect Google Cloud Gemini Enterprise to the platform alongside Claude, while Microsoft Copilot and ChatGPT are being added as part of the broader rollout. Smart Assist, meanwhile, is designed for users who prefer to stay inside Smartsheet rather than work through an external assistant.
Smartsheet is positioning the expansion around a common issue for larger organisations: AI tools may help individual workers complete tasks faster, but often lack access to the operating context spread across teams and systems. Its approach is to connect those assistants to current work information rather than limit them to basic retrieval.
Pratima Arora, Chief Product and Technology Officer at Smartsheet, outlined that argument in a statement on the launch.
"The problem most teams run into isn't access to AI. It's that their AI has no idea how their organization actually works," said Pratima Arora, Chief Product and Technology Officer at Smartsheet.
"Today's assistants make one person faster inside one system. But enterprises don't deliver that way – the build, the launch, the transformation run across teams and systems all at once. That context lives in Smartsheet because that's where the work happens. When every major AI assistant connects to it, teams stop chasing information and start making decisions," Arora said.
Adoption data
Usage of Smartsheet's MCP Server has risen quickly since the Claude integration launched in March. The company reported more than 22,000 unique users globally and more than 3 million AI actions over that period.
According to Smartsheet, adoption has grown from fewer than 1,000 weekly active users at launch to more than 9,000, while weekly tool call volume has climbed from 42,000 to more than 700,000. The first 10 days of June generated more than 860,000 AI actions, with record daily activity on two consecutive days as 1,767 and 1,825 organisations were active.
One of the more notable figures in the update was the share of actions tied directly to work execution. Smartsheet said nearly one in three AI-driven actions creates, updates or modifies live work, rather than simply returning information.
It also pointed to regional traction in Asia Pacific and Japan. In May, Smartsheet said 561 unique users across 334 customer plans in the region generated nearly 60,000 MCP AI actions, or about 106 actions per user.
That pattern suggests the tools are being used as part of regular workflow activity rather than in isolated trials. Smartsheet also said nearly 3,000 net-new organisations joined in the last 30 days, with close to 700 new organisations discovering the server each week.
Customer use
DPR Construction was cited as one of the MCP Server users in project-heavy work. Smartsheet said the technology is being used in environments that involve large numbers of people and moving parts.
"We specialize in complex, technical construction projects-from building large-scale data centres to state-of-the-art healthcare facilities," said Matthew Feagin, Regional Operations Leader at DPR Construction.
"There are thousands of people involved in these projects, and Smartsheet is the backbone for managing all of the most dynamic parts of the process. Now with the Smartsheet MCP Server, our teams can securely connect to their preferred AI tools to quickly build workflows, test ideas and get answers using natural language, all in a fraction of the time. That means our frontline workers can easily create Smartsheet solutions tailored to their unique challenges, helping them solve problems faster and reduce errors," Feagin said.
Inside the platform
Alongside external assistant connections, Smart Assist gives users a built-in AI option within Smartsheet itself. The feature allows people to ask questions or describe a task inside the platform and receive responses based on live work data without switching tools.
Smartsheet said Smart Assist sits alongside the recently launched Smart Columns and AI Dashboard Builder. It also released CLI Agent Power Tools, which it described as a free, open-source toolkit of six Claude Code agents built on the MCP Server for developers who want to extend the setup further.
Availability differs by product and region. Smartsheet said Smart Assist, the MCP Server and connections to Claude and Google Cloud Gemini Enterprise are available to all customers, while Microsoft Copilot and ChatGPT connections are currently available first to US customers.
The products sit on the same governance structure, giving IT teams oversight as they connect AI systems to work data across the organisation.
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