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Japan’s National Daily Since 1922
(Mainichi Japan)
In Japan, more companies are now using artificial intelligence (AI) to help with job interviews.
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Read the original Japanese article
Instead of talking to a person, job seekers may speak with an “AI interviewer” on a computer or smartphone. The AI asks questions and evaluates the answers to see if the person is a good fit for the job.
Companies say AI interviews are fairer than human interviews. When people conduct interviews, they may have personal likes or dislikes or may judge someone differently because of their own feelings. AI uses the same criteria for everyone, so many companies and students believe it is a fairer way to hire new workers.
AI interviews also save time. Because AI can operate 24 hours a day, more people can have interviews. This means companies can meet more job seekers, including those who might not have had a chance with normal interviews.
But AI is not perfect. Sometimes, it can develop biases, unfairly judging candidates based on gender, race or disability. In other countries, AI interviews have sometimes produced biased results. Because of this, some companies in Japan that use AI interviews still have human staff look at AI decisions before making a final hiring choice.
(Japanese original by Yuki Machino, Business News Department)
Vocabulary
interview: a meeting where someone asks questions to see if you are right for a job
job seeker: someone looking for a job
evaluate: to judge
criteria: rules or standards used to judge something
bias: unfair preference for or against someone
hire: to give someone a job
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